HubSpot will share the information you provide to us with the following partners, who will use your information for similar purposes: Aircall. Previous behavior: Aircall call tags were not logged into HubSpot.Īircall tags are now logged into call activity in HubSpot, fully integrating your Aircall workflow with your HubSpot records. HubSpot uses the information you provide to us to contact you about our relevant content, products, and services. When no existing Contact has a matching Phone number or Mobile phone number, Aircall will search for a matching phone number in the Company records, and log the call on the matching Company record if found. If there is no matching phone number on the main Phone number field, Aircall will search Mobile phone number fields for a match, and log the call on the matching Contact record. Enter the name exactly as follows in the. To add these properties, please follow these instructions: Go to Settings () -> Properties -> Create Property. Previous behavior: Calls that didn’t match on the main phone number field on Contacts created duplicate contacts in HubSpot.Īircall now supports call logging on matching Mobile phone number fields on Contact records in HubSpot. In these cases we would recommend manually removing existing properties, then adding our custom properties manually in HubSpot, to ensure you are able to enroll workflows on each call. New custom properties to trigger HubSpot workflows Learn more about syncing contacts and leads to other apps. On the Choose an object to sync page, click the object you want to sync between HubSpot and Aircall. Improved phone number search logic for call logging In your HubSpot account, click the Marketplace icon marketplace in the main navigation bar. Here are the main changes users can look for. We have enhanced our Aircall-HubSpot integration by introducing logic and performance improvements, as well as new features.
The new HubSpot integration will be migrated to all customers by December 18, 2020.Īircall recently released a new and improved version of our HubSpot integration.
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